Privacy Policy

Last Updated: January 2023

1. Introduction

Buvapa-Yosepi Document Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in Singapore.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Request our document services
  • Contact us via email, phone, or our website form
  • Subscribe to our newsletters or updates
  • Participate in surveys or promotions

The types of personal information we collect may include:

  • Name and contact details (email, phone number, address)
  • Document details and contents for processing
  • Payment information for service fees
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our document services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations in Singapore
  • Protect against fraudulent or unauthorized activity

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third parties who perform services on our behalf (e.g., payment processing, IT services)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with any merger or sale of company assets
  • With Your Consent: For any other purpose disclosed with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers and networks
  • Encryption of sensitive data
  • Access controls and authentication procedures
  • Regular security assessments

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services you have requested
  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our agreements

Document copies are retained for a minimum period as required by Singapore law before secure destruction.

7. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Withdrawal of consent (where applicable)
  • Request for information about how your data is used

To exercise these rights, please contact us using the information below.

8. International Data Transfers

As we operate in Singapore, your data is primarily processed within the country. For international document services, we ensure appropriate safeguards are in place for any necessary cross-border data transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Buvapa-Yosepi Document Services
101 Upper Cross Street, #05-15
Singapore 058357
Email: privacy@buvapa-yosepi.sbs
Phone: +65 025683175

Disclaimer: Buvapa-Yosepi provides document verification, preparation, translation, and notarization services. We are not a law firm and do not provide legal advice. Our services are intended to assist with document processing but do not replace professional legal counsel when needed.